If you're deploying audio, video, or meetings, take these additional steps to optimize your network for that functionality. Optimize network for Teams, particularly for real-time media scenarios Prepare your service for upgrading to Teams Prepare: Evaluate your organization's readiness for Teams StepĪssess your environment and complete Teams technical onboardingĮnsure your environment is ready for Teams to help optimize the user experience and facilitate your upgrade over time.Įvaluate your environment before upgrading to Teams. Understand Phone System and PSTN connectivity options Understand Microsoft Teams and Skype for Business coexistence and interoperability Map your journey to ensure the best path from Skype for Business to Teams for your organization. Set a timeline and key milestones to help your project stay on time and on budget.ĭefine the appropriate Skype for Business and Teams upgrade and coexistence strategy Set targeted goals that enable you to measure progress as well as project success.Įstablish a mitigation plan to ensure you can quickly get your project back on track should issues arise. Plan: Create your upgrade plan to help ensure your organization is set up for long-term success StepĪssign project team members accountable for driving upgrade success.ĭesign your "big picture" vision and current project scope to create a blueprint for your upgrade journey. Items that are available in the kit are marked with an asterisk (*) in the lists below. If you've already enabled Teams alongside Skype for Business, use these pre-upgrade activities as a checkpoint to validate your organization's readiness before you upgrade users to Teams.ĭownload the Upgrade Success Kit for template user readiness materials, such as communications and user surveys, in addition to a sample upgrade project plan and pilot test plan. Not only will your organization be able to quickly start realizing the value of Teams, you'll be able to accelerate your upgrade from Skype for Business as soon as Teams is ready for you. To help ensure a successful upgrade to Teams, it's important to allocate adequate time for preparation. Using this as a template, customize the plan to encompass your specific journey to Teams, incorporating the various modes you'll use and the number of upgrade groups you'll segment your users into. In addition, the sample plan outlines an organization that has divided their users into four upgrade groups, or cohorts. To help demonstrate how your upgrade journey might unfold, we've provided a sample plan below that defines a journey going from Skype for Business Online to Islands mode to Teams only. We understand that your journey to Teams might involve leveraging multiple modes and upgrading groups of users at different times, which will enable you to control the user upgrade experience while maintaining momentum with Teams. Leveraging the success framework as a guideline, below is a sample timeline that take you from the pre-upgrade phase where you will plan and prepare for your upgrade, through the upgrade and into the post-upgrade operational phase, designed to sustain and amplify your outcomes. Your upgrade journey begins when you start planning for the change. Look for this framework graphic on related pages to identify where you are in the upgrade process. Once your organization is on Teams, establish an operational plan that monitors for quality and accelerates user adoption. Then, implement your upgrade in stages, moving from a pilot to an organization-wide upgrade when ready. With a plan in place, confirm your technical environment and your end-users are ready for Teams. As illustrated below, each step in the framework builds on the step prior and, for optimal results, we recommend following the steps in order.īegin by bringing together the right stakeholders and defining your upgrade plan (e.g. To help take the guesswork out of your upgrade journey, we've employed a proven framework for implementing change.
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